support@monsterk9.com
Our guarantee is our philosophy.
Nothing is truly indestructible — but our toys are as close as it gets. That’s why we back every purchase with the most generous guarantee in the dog toy industry.
If you’re not happy with how long it lasted, get a full refund or one-time replacement. Just send your Order ID and a photo, and we’ll make it right. Nothing else to it.
We offer our guarantee in good faith — and ask that you use it the same way — so we can keep standing behind our products and going above and beyond for our amazing customers like you.